You might come across hp fax error 388 message displayed on the screen due to a breakdown in your operating system which means that there is a disruption to run a fixed procedure by the system. You might think that you will need a technician to fix this HP fax error 388. You don’t have to worry about it as we will help you solve the issue too without technical knowledge.
The error can be caused due to a number of reasons which decides which solution to follow. The reasons could be:
· The operating system is experiencing a breakdown
· Virus attack
· The system wasn’t shut properly
· Working setup has been stopped
Now that you know the reason, you can use a relevant solution like you can do a fax test by following the steps mentioned below:
· Go to the control panel of the printer and tap ‘fax’
· Scroll up and click on ‘setup’
· You will come across ‘tool’ which you can select
· Now, you can click on ‘test fax’
Once you follow the steps that we have mentioned above, you will see the status and once the test is done it will start to print the document. Once the print has been finished which is also called the fax test report, you can do through it and find the issue.
Solution 1: Perform a Fax Test
On the Printer’s Control Panel, tap Fax
Next swipe up and afterward choose Setup
Select Tools option
Now tap on Test Fax
Note: The printer will show the status of the test and after this task gets completed, it will print a document.
You need to wait until the printer prints the documents- Fax Test Report.
Now examine the report.
If the report suggests that the printer has passed the test, but the issue is still present, then examine the fax configuration that is provided by the document.
An empty or inaccurate fax setup can also be one of the reasons behind this error.
Or if the printer report shows that the printer has stopped working the test, then inspect the file for some additional information regarding repairing issues.
Solution 2: Choose a different time to build a connection
Try to set up the fax transmission at a different time when the telephone line situation has improved.
You can also deactivate the v.34 on the receiving device and also try the transmission to make use of the V.17 setting.
After completing the above-mentioned steps, we advise you to check whether your printer is in a stable situation or not. Try to send a fax, if it goes correct without any disturbance, it means that the error has gone.
Solution 3: Plug the printer cable directly into the electricity socket
Ensure that the fax is connected with the master phone outlet, and this is not using any extension or extension cord. Maybe after rechecking the connection of your printer, the error may get solved. If so then you can use all the features, including scanning as well as faxing.
Regards,
Bruce