There are several ways through which you can eliminate error 1328. However, firstly, you will need to determine the reasons that trigger QuickBooks error 1328. Once concluded, the desired steps can be taken to eliminate the problem. The first step is to locate the config.msi file which is available in the QuickBooks folder. Open the C drive and make sure no files are hidden. Right-click on config.msi, click rename, add OLD in the name, and hit enter. Further, you may also try to use the registry repair tool (available on the Intuit website) to eliminate QuickBooks error code 1328.
Solution 1: Uninstall QuickBooks Desktop
If you run into issues when you uninstall QuickBooks, there might be something going on with your computer. You should contact an IT professional or Microsoft for help.
Step 1: Remove QuickBooks
Open the Windows Start menu. Search for “Control Panel”, then open Control Panel.
Select Programs and Features or Uninstall a Program.
From the list of programs, select your version of QuickBooks Dedicated Server Hosting you want to uninstall.
Select Uninstall/Change and then Remove. Select Next. If you don’t see this option, sign out and sign back into Windows as an admin (or a user with admin rights).
Step 2: Reinstall QuickBooks Desktop
When you’re done, reinstall QuickBooks Desktop Enterprise Desktop.
If this doesn't work you have to Uninstall QuickBooks and manually rename the installation folders
Solution 2: Uninstall QuickBooks and manually rename the installation folders
Uninstall QuickBooks
Follow the steps to display hidden files.
Open the Windows Start menu. Search for “File Explorer”, then open File Explorer.
Find and open the folder that holds your QuickBooks company files. This is usually your QuickBooks folder. It's usually in one of these locations:
C:\ProgramData\Intuit\QuickBooks (year)
C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
C:\Program Files\Intuit\QuickBooks (year)
64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
Right-click the folder and select Rename.
Add the word "old" at the end of the folder name. This prevents QuickBooks from opening it when you reinstall.
Reinstall QuickBooks Desktop.
If you get an access error message when you try to rename the folder:
Right-click the Windows Task Bar, then select Task Manager.
Go to the Processes tab.
Select the Name column header to sort the list.
Select the following processes and then End Process for each: QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe.
Select Yes if you see the message, "WARNING: Terminating a process can cause undesired results..."
Hope this helps.
Regards,
Bruce
QuickBooks Error 1328 usually occurs while updating, installing, repairing or even uninstalling QuickBooks. This error may show up on your laptop/computer screen in various ways, although the file reference of such errors shows what the problem exactly is.
Solutions to fix QuickBooks Error 1328
Solution 1: Locate the config.msi file
Right-click on the Start key button and then choose the Explore option.
Double-click on the ‘C’ drive.
You will have to click on Tools and choose Folder.
Click the View option in the toolbar and then select All hidden files as well as folders.
Now, click to Apply, then press the Ok button.
Operate all necessary system files.
Make a right-click on config.msi & select Rename option.
At the end of a filename, add .old and hit the Enter key.
Hence, This will hide and protect your operating system files including all necessary hidden files & folders again on your system.
Also Read: How to Fix QuickBooks Error 1603?
Solution 2: Repair registered tool application
It is important to first run any Registry Repair Tool and repair the damaged Registry Entries that relate to QuickBooks.
Use a malware removal tool to fix any type of malware infection attack from your system, and get rid of all malware from your computer.
You have to remove all the unwanted or junk files from your system.
It is also important to uninstall all the outdated PC Device Drivers.
Restore by selecting Undo through Recent System Changes, (this applies to your Windows System).
Moreover, you need to uninstall and reinstall QuickBooks.
Run Windows System File Checker to scan PC for damaged files and repair.
Now, install all essential Windows Updates. Learn more about Cloud Based QuickBooks | QuickBooks Desktop for Mac in detail.
I hope these methods will be helpful!
Mark Wilson